 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
Policies
SHOPPING CART: Orders may be placed online using our advanced shopping
cart system. Items may be added to your cart from either the product list or
product pages, and your order is securely completed on our SSL encrypted
checkout. Shipping charges calculated by the shopping cart are estimated.
TERMS OF SALE: All orders must be paid in full prior to shipping. We do not
ship COD. Payment in US funds must be made through Pay pal.
SHIPPING: Shipping charges are added to the order total and are based on
weight and distance from our warehouse in Pennsylvania. Shipping options and
estimated rates are quoted for comparison before and during checkout online.
UPS is our preferred shipper, however we reserve the right to choose another
carrier if necessary. We offer standard UPS Ground and expedited shipping via
UPS at commercial rates. Please allow 1 to 6 business days for ground transit.
1, 2, or 3-day shipping options will not decrease the order processing time, but
offer expedited delivery once the order has left our warehouse. Orders to
Hawaii, Alaska, Puerto Rico addresses are shipped via USPS Priority Mail.
CANADA SHIPMENTS: Customer is responsible for all duties and taxes.
ADDRESS CORRECTION FEES: Packages are sent to the "Ship To" address
provided when the order is submitted. If the address is incorrect, please notify
us as soon as possible so the correction can be made before the package is
shipped, since a $5.00 address correction fee is charged by the shipping carrier
(UPS, etc.). If the carrier-corrected address is different than the "Ship To"
information provided to us, the customer will be charged for the fee.
DAMAGES: Do not accept damaged packages from the carrier! All orders leave
our warehouse carefully packaged and sealed, and the carrier is responsible for
merchandise while in transit. If a package arrives damaged, the receiving
customer must file a claim with the carrier within 10 days. If you have accepted
the delivery, be sure to keep ALL packaging materials and contents for
inspection by the carrier. Notify us as soon as possible if you need assistance
with your claims.
BACKORDERS: Items temporarily out of stock will NOT be placed on backorder.
We will try to indicate on your invoice when the item(s) are expected to be
available for reorder. While every attempt is made to ensure sufficient stock on
all products, we cannot guarantee availability.
PRICE CHANGES: All prices are subject to change without notice due to cost
fluctuations beyond our control. Price adjustments are effective immediately
when posted to our website. All prices exclude shipping and handling. The
customer is responsible for any missed sale prices or discounts, for any reason,
due to price changes that occur between product selection and final purchase
(i.e. when items are placed in a "Shopping Cart" and then purchased at a later
date).
WARRANTY AND LIABILITY DISCLAIMER: The information contained on the
Frontiercandlepackaging.com website is, to the best of our knowledge, accurate
and complete. All information, products, and services available on this site are
offered without any expressed or implied guarantees by Frontier Candle
Packaging, nor do we accept any liability connected with the use of the
information, products, or services contained on this site. By using this website,
you accept the terms of the User Agreement and understand that your use is at
your own risk. Please see our Warranty and Liability Disclaimer to view the full
User Agreement.
SHOPPING CART: Orders may be placed online using our advanced shopping
cart system. Items may be added to your cart from either the product list or
product pages, and your order is securely completed on our SSL encrypted
checkout. Shipping charges calculated by the shopping cart are estimated.
TERMS OF SALE: All orders must be paid in full prior to shipping. We do not
ship COD. Payment in US funds must be made through Pay pal.
SHIPPING: Shipping charges are added to the order total and are based on
weight and distance from our warehouse in Pennsylvania. Shipping options and
estimated rates are quoted for comparison before and during checkout online.
UPS is our preferred shipper, however we reserve the right to choose another
carrier if necessary. We offer standard UPS Ground and expedited shipping via
UPS at commercial rates. Please allow 1 to 6 business days for ground transit.
1, 2, or 3-day shipping options will not decrease the order processing time, but
offer expedited delivery once the order has left our warehouse. Orders to
Hawaii, Alaska, Puerto Rico addresses are shipped via USPS Priority Mail.
CANADA SHIPMENTS: Customer is responsible for all duties and taxes.
ADDRESS CORRECTION FEES: Packages are sent to the "Ship To" address
provided when the order is submitted. If the address is incorrect, please notify
us as soon as possible so the correction can be made before the package is
shipped, since a $5.00 address correction fee is charged by the shipping carrier
(UPS, etc.). If the carrier-corrected address is different than the "Ship To"
information provided to us, the customer will be charged for the fee.
DAMAGES: Do not accept damaged packages from the carrier! All orders leave
our warehouse carefully packaged and sealed, and the carrier is responsible for
merchandise while in transit. If a package arrives damaged, the receiving
customer must file a claim with the carrier within 10 days. If you have accepted
the delivery, be sure to keep ALL packaging materials and contents for
inspection by the carrier. Notify us as soon as possible if you need assistance
with your claims.
BACKORDERS: Items temporarily out of stock will NOT be placed on backorder.
We will try to indicate on your invoice when the item(s) are expected to be
available for reorder. While every attempt is made to ensure sufficient stock on
all products, we cannot guarantee availability.
PRICE CHANGES: All prices are subject to change without notice due to cost
fluctuations beyond our control. Price adjustments are effective immediately
when posted to our website. All prices exclude shipping and handling. The
customer is responsible for any missed sale prices or discounts, for any reason,
due to price changes that occur between product selection and final purchase
(i.e. when items are placed in a "Shopping Cart" and then purchased at a later
date).
WARRANTY AND LIABILITY DISCLAIMER: The information contained on the
Frontiercandlepackaging.com website is, to the best of our knowledge, accurate
and complete. All information, products, and services available on this site are
offered without any expressed or implied guarantees by Frontier Candle
Packaging, nor do we accept any liability connected with the use of the
information, products, or services contained on this site. By using this website,
you accept the terms of the User Agreement and understand that your use is at
your own risk. Please see our Warranty and Liability Disclaimer to view the full
User Agreement.
RETURNS: Satisfaction with Frontier Candle Packaging's products is important
to us. You can return an item in new condition within 30 days of purchase for a
refund to your Pay Pal account. You are responsible for the cost of shipping the
returned items and for any damage that occurs during shipping. Product
refunds will only be given if the product is returned in original condition.
Product Return Address:
Frontier Candle Packaging
Attn: Product Returns
1159 Richmond Road
Bangor, PA 18013
to us. You can return an item in new condition within 30 days of purchase for a
refund to your Pay Pal account. You are responsible for the cost of shipping the
returned items and for any damage that occurs during shipping. Product
refunds will only be given if the product is returned in original condition.
Product Return Address:
Frontier Candle Packaging
Attn: Product Returns
1159 Richmond Road
Bangor, PA 18013
| Copyright © 2006 Frontier Candle Packaging. All rights reserved. |
Policies
Acetate Boxes and Tubes
